Kognitiv turns 100 – a success story of a great delivery model and passion for Workday®
All of our growth has been fueled by re-investment of our company profits that were generated through our unique delivery model, which we feel is the fairest way to deliver consulting services. …
Integration Monitor for Workday®- Addressing Integration Management Challenges
How many integrations do we have? How often do my integrations break? How often have they failed over time? How do I keep an eye on day to day performance? How do I ensure my integrations keep running? How can we be more proactive when …
Kognitiv Solution – Workday® to Fidelity® Demographic Integration
Many Workday® clients integrate their system with Fidelity® to manage Benefits, and one important part of the integration suite is the Fidelity® Demographic Integration, which is meant to send relevant data for eligible workers from Workday® to Fidelity®. However, the standard Template does not dynamically …
Year-end Go-Live and Workday® Support Done Right
System support should be simple. If a client has a system problem, they should contact their respective consultancy/support mechanism to get an answer. For such a basic interaction and engagement model, why are consulting companies asking clients to jump through hoops, commit to dollars spent, …
What is Great Customer Service in the Consulting World?
Over the past few months, we have had several people ask – ‘How do you do it?’ – with regard to Kognitiv, Workday, and our ability to acquire business. To me, a lot of it starts and ends with great customer service. I am going …
Doing a Great Job – The Most Important Consulting Attribute
I have spent my entire working life in the arena of Consulting. I have worked for massive consulting firms and tiny ones that were just trying to make a name for themselves. For me, this encompasses 12 years of consulting experience and various projects, most …