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Kognitiv Integration Monitor for Workday®

Reporting on your web services and creating Integration notifications and alerts are useful tools to stay ahead of potential risks and keep tabs on your environment’s health, but these too have their own upkeep needs and limitations, and after a while they may become more background noise than meaningful, actionable data.
With our thorough understanding of these pain points, and our extensive experience developing and supporting integrations for Workday® clients of all types, the Kognitiv team has built a tool designed to enhance your optics and analysis capabilities for your entire integration make-up. Our brand new Workday® Integration Monitor finally empowers you to answer the questions above within its simple and intuitive interface.
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The Integration Monitor

The Integration Monitor, provides a high-level view of your integration landscape, and presents real time data in a clear and easily digestible display. In one consolidated interface, you can quickly evaluate your entire system, including which integrations are running successfully, which are failing, and which may require maintenance or attention. The monitor allows you to click directly into any of the Events depicted and access further details directly in Workday®, allowing you to get immediate data on precisely what occurred with a given Integration Event.

The Integration Processing Times Dashboard

The Initial Integration Monitor offers quick and easy one-stop access to the current state of your integration suite, but this is only the beginning. A common concern for Workday® users is integration performance over time, especially as more and more data are generated in your tenant. This is a valid concern, and one that becomes increasingly more prevalent the longer you use your Workday® system. Kognitiv’s Workday® Integration Monitor provides a solution with its Integration Processing Times dashboard, pictured below. This provides you with a distribution of the slowest running systems to the fastest, listed from top to bottom in order of efficiency.

The Integration Event Summary

Kognitiv’s Workday® Integration Monitor can be a great tool to evaluate both the current status of your integration landscape, as well as evaluate health trends over time. It provides a lot of important data in great detail, but you’re a busy person! You need the most important data delivered to you in a consolidated format and on a timely basis. This is where Kognitiv’s Integration Event Summary dashboard comes into play. This dashboard provides a total summary of all events which occurred in the last 24 hours, and is delivered directly to your email each day for total hands-off event monitoring.

Respect and GratiIntegration Schedule Alerts

One of the most common causes of unexpected Integration issues is that they simply expire. If a scheduled integration is not regularly rescheduled valuable data may not be sent or received, and these events are often discovered well after the integration system stops running, further compounding this risk. Kognitiv’s Integration Schedule Alerts dashboard erases this exposure, providing you with a list of integrations set to expire within the next seven days, allowing you to take proactive action. Depicted below you’ll see that two integrations have schedules set to expire within the week.

How Can Kognitiv’s Workday® Integration Monitor Help You?

Workday® Integrations are immensely powerful and essential to earn the greatest possible return on your Workday® investment, but managing them closely over time for performance and results is just as vital to maintaining that value. We developed Kognitiv’s Workday® Integration Monitor to empower you to own your integration suite like never before. In addition to delivering a daily summary of your integration performance directly to you, the team at Kognitiv can also be notified of any potential risks or event failures, and begin identifying causes and taking corrective action immediately. Let us do the heavy lifting while you monitor our progress.If you are running Workday® today and want greater insight and better tools to manage your integration landscape, please contact us to learn more.

Resumé and Document Loader for Workday®

Many Workday® customers - either during implementation or post go-live - face the problem of importing a large number of worker documents either for current employees or candidate cover letters and resumés for Workday Recruiting®. Although Workday® provides solutions, and custom solutions can be built in Workday Studio®, they lack the flexibility for mass document uploads that can be 20,000 – 100,000 documents.
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(Sample custom table that tied a candidate ID from an external career and candidate email to a resume document for Workday Recruiting®)
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Kognitiv has developed an Open-Source solution that provides greater security, flexibility, and process recovery.
We’ll even provide the hardware.

Open-Source

Runs on Linux, written in Python, and uses open source embedded databases that hold information for processing, real time progress of data loads, logging and error recovery. Current supported versions of Linux are Raspbian (Debian based) and CentOS (Red Hat Enterprise Linux Based).

Greater Security

Workday® requires documents to be uploaded via an attachment process which has proven to be unmanageable for large numbers of files, or the files need to be placed on an internet accessible sftp server or other cloud storage site that Workday® can access. This means that confidential documents are stored in a single place on the internet. To limit exposer of confidential documents and process more efficiently the Linux system can mount to a local Windows server to retrieve the files or the documents can be stored locally on theLinux sever within the four walls of your company. The documents are encoded before transfer to Workday® over the internet.

Greater Flexibility

Systematically importing documents usually requires parsing of the file name to determine employee ID and document category, this can result in an entirely separate process of renaming documents. The Kognitiv custom process can use available data from external sites, or dynamically create data reference sets to meet the needs of a client, and custom key combinations to batch load documents by type, by employee without naming requirements.

Process Recovery

Each record flag is updated after loading, in the event of an error or other issue that causes the process to abort it will automatically recover and resume from the last document loaded. Results are stored in a database table and information can be referenced for reporting, status of processing or other metrics.

Workday® to Fidelity® Demographic Integration

Many Workday® clients integrate their system with Fidelity® to manage Benefits, and one important part of the integration suite is the Fidelity® Demographic Integration, which is meant to send relevant data for eligible workers from Workday® to Fidelity®.
However, the standard Template does not dynamically evaluate Workday® defined Benefits eligibility for a given worker, but instead uses either one-time eligibility detected during Onboarding, or enrollment into the 401k Plans themselves. So, in many cases, for Fidelity® to receive data on eligibility, Workday® must send data on enrollment.
This can create scenarios in which the outbound file is incomplete, and as Worker 401k enrollment may be a prerequisite to be included on the file, there will inevitably be cases in which non-participating workers appear to be enrolled in Workday®. For some clients this may be acceptable, but we’ve collected feedback from other users that this set up can be misleading and difficult to maintain.
To provide an alternative approach, one of Kognitiv’s resident Integrations Rockstars – has developed a custom integration which we believe can provide a more efficient deployment than the currently available Templated version allows. Here’s why:

Benefits Configuration Not Required

Our integration package will contain all the eligibility information Fidelity® needs, pulling right from your Workday® HCM data.

Enrollment in Benefit Plans Not Required

Enrollment into Benefit Plans is no longer a prerequisite to send Worker data out, which means Fidelity® will see the Worker the moment they meet all eligibility criteria, and not before. When a Worker loses eligibility, the integration picks this up as well.

Placeholder 401K Enrollments Not Required

Eliminate the need for ‘placeholder’ 401k enrollments in Workday®, meaning no more invalid enrollment history, and no more confusion.
If you are currently deploying a Fidelity® integration, or would like to see if we can help improve your existing set up, please contact us today. Not only do you get the benefits above, but our solution requires less time to deploy than the current standard.