Finding the Right Recipe: How to Support Workday Effectively
Launching Workday is a major milestone—but it’s only the beginning. Organizations need the right long-term support strategy to get the most out of the system. In this blog, we explore what effective Workday support looks like, the different models available, and how to build a …
Exploring Workday’s New Absence Calendar Experience
Workday indicates that with the release of 2025R2 (subject to change), the new Absence Calendar Experience will become mandatory, and the legacy absence features will be deprecated. This blog describes the steps to help you identify, configure, and test the new UI to ensure a …
Great Customer Service in Consulting: 2024 Edition
Providing excellent customer service is still a requirement, especially in companies that operate solely to support others. Read how we do that and more at Kognitiv, Inc., your soon-to-be favorite group of Workday Experts! …
Elevating Client Support Through An Unbeatable Company Culture
This post underscores the importance of a high-quality company culture that focuses on responsibility, transparency, self-awareness, embracing differences, and acting like owners. Kognitiv’s values permeate every aspect of the organization, from internal collaborations to external customer support. We also highlight here that being different is …
The Workday Customer Experience
Explore the various reasons why a Support Partner might be critical to your Workday success. …
7 Strategies For A Successful Virtual Meeting
Virtual conferencing sessions should be engaging, productive, and collaborative. In today’s fast-paced world, more people are working from home. As a result, virtual meetings are now a crucial part of our work lives. Have you ever been in a virtual meeting with frozen webcams, technical …
Let Workday Today Work for You!
Has Workday Today left you lost, confused, and scratching your head? Is your workforce confused about where their worklets (apps, dashboards, etc) went? Look no further, friends! Kog is here to help you make small changes to your Workday Today configuration that will have a …
Help: Workday’s Solution for HR Support
Workday Help* is the perfect partner to assist your HR Team in supporting Workday. We all know the hassle of working in multiple systems. Help provides a seamless experience of supporting a customer in a support case with on-screen details like location and pay group …
5 Things Your HR Team Can Do to Prepare for a Potential Recession
With that, many human resources teams are asking, “What can we do to prepare for a potential recession?” …
Welcome a New Era of Collaboration with Kognitiv at the Gartner ReimagineHR Conference 2022
The Gartner ReimagineHR Conference brings together trailblazers, thought leaders, and industry experts in the Human Resources industry to deliver research-backed insights into the myriad challenges faced by the workforce in the post-pandemic era. …
