About the Client

Farmer Focus is an organic poultry company committed to sustainable
and humane farming practices. It partners directly with independent
farmers to produce traceable, high-quality chicken, with an emphasis on
transparency, animal welfare, and environmental responsibility.

Industry

Retail & Consumer Services

Company Size

1,400–1,500 employees

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Website

farmersfocus.com

The Challenge

Farmer Focus’s Leave of Absence (LOA) setup in Workday was fundamentally misaligned with their policy requirements. As a result, the existing configuration needed critical optimization from both an Absence and Payroll perspective.

This misalignment forced HR to rely on highly time-intensive workarounds, with most standard leave entries requiring 20 to 25 minutes of manual administration. Even more demanding, parental leave calculations required at least one hour of manual management and payment validation every week across 52 pay periods.

Without dedicated Workday LOA expertise in-house, the HR team could not independently fix the root cause, leaving these heavy administrative burdens firmly in place. 

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The Solution

Kognitiv’s Workday Absence experts redesigned and optimized Farmer Focus’s Leave of Absence setup. Through weekly collaborative design sessions, the team analyzed complex policy requirements to configure leave types correctly from both an absence and payroll perspective — cleaning up existing leave types, implementing 8 new ones, and automating parental leave pay calculations.

Kognitiv also developed a return-from-leave report with automated alerts to notify Absence Administrators as employees near the end of leave, ensuring accurate, on-time returns. End-to-end testing, payroll validation, and knowledge transfer sessions supported a smooth deployment and helped the Farme 

The Impact & Big Wins

Improved payroll & absence accuracy, reducing rework and ensuring accurate, compliant, on-time leave and pay. 

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5–10 Minutes

5–10 Minutes

Standard leave processing per request, down from 20–25 min.

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5–10 Minutes

Standard leave processing per request, down from 20–25 min.

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53 Hours

53 Hours

Annual admin time saved through parental leave automation.

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53 Hours

Annual admin time saved through parental leave automation.

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83 Hours

83 Hours

Annual admin time saved across leave management.

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83 Hours

Annual admin time saved across leave management.

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$3,000 

$3,000 

Approximate annual labor cost savings.

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$3,000 

Approximate annual labor cost savings.