About the Client

Our enduring partnership with Point Loma Nazarene University (PLNU) began in August 2016, marking them as our fourth lifetime client when Kognitiv, Inc. was a five-person team. Since that time, PLNU’s proactive approach and willingness to embrace innovative solutions have allowed us to collaborate on extensive optimization projects across nearly every area of their Workday platform. This collaboration has not only enhanced the capabilities of their existing system but has continually positioned PLNU at the cutting-edge of Workday functionality.

Optimizing Functionality with Workday Extend and Prism

PLNU partnered with Kognitiv to build a powerful Workday Extend application to replace limited functionality from the legacy Student Management system. The Extend application interfaced with an external system which tracked student attendance at weekly convocations.

This allowed PLNU coordinators to seamlessly create and manage weekly events, view and manage attendance, and bulk load exceptions. In addition to empowering students to easily view their attendance progression, convocation requirements, and view credited attendance.

To fully optimize Workday Prism, PLNU collaborated with Kognitiv to establish the platform as the central repository and robust reporting hub for critical Student Success Metrics.

This partnership successfully re-secured sensitive data objects within Workday Prism, enabling the compliant and secure reporting of Student Accommodation data.

By leveraging the full capabilities of Workday Prism, PLNU now utilizes the platform as its institutional data warehouse for advanced reporting and insights.

The Solution

Platform Optimization

Kognitiv partnered with PLNU to significantly optimize their Workday environment, delivering impactful results across the platform. This included successfully navigating four years of open enrollment cycles and 1094/1095 support, including seven complex full integration builds with new vendors. By streamlining PLNU’s operational efficiency with full document distribution for handbooks, Kognitiv executed a critical security audit with ongoing maintenance reporting, overhauled time tracking for adjunct workers, and optimized the recruiting process with a new hub and requisition compensation structure. This comprehensive HCM suite audit ensured the adoption of best practices and implementation of missed release updates, maximizing PLNU's return on their Workday investment.

Implementations to Expand PLNU’s Workday Footprint

To fully optimize PLNU's Workday investment, Kognitiv experts successfully implemented a shared participation configuration for Merit and Bonus processes, leading to three successful merit cycles. The team also achieved full implementation of the Goals and Performance process, including new hire reviews, significantly streamlining talent management. Furthermore, PLNU can now leverage Workday Learning for comprehensive annual and on-demand training plus Workday Financials for efficient supplier contracts implementation, driving tangible operational improvements across the organization.

Innovative Enhancements

To streamline the handling of internal questions and issues Kognitiv assisted PLNU in implementing Workday Cases. This optimization coincided with the transition to the new Workday User Interface featuring People Experience, significantly enhancing their overall functionality.

Student Support Service

Kognitiv optimized PLNU's WorkdayStudent functionality by completing a security overhaul, which included updating to proper constrained role access in addition to implementing the powerful Student Notes Functionality with Segmented Security.

Reporting Optimization

In order to streamline PLNU’s reporting requirements, Kognitiv created a series of Executive Dashboards to track a variety of elements from Turnover, Diversity, and Demographic Reporting, to Payroll Changes and Student Earnings Reporting. Plus, extensive Benefits and Financials Projects Dashboards to monitor eligibility, show upcoming passive events, and audit retirement elections and more.