Integration Fixes and Enhancements – The Gas Company Principle.
25 Years ago I went up to my parents house, a contractor working on the house next door was digging a trench for a utility conduit and hit the gas line on my parents property. The gas company showed up shortly after. They didn’t just …
The Workday Composite Report “One-Stop Shop”
When someone tells you to click on the word ‘Print’, what is the first thing that you think will happen next? Somewhere a physical printer will replicate the image on your screen to a piece of paper, right? Or nowadays it will generate a document …
Integration Monitor for Workday®- Addressing Integration Management Challenges
How many integrations do we have? How often do my integrations break? How often have they failed over time? How do I keep an eye on day to day performance? How do I ensure my integrations keep running? How can we be more proactive when …
Should Your Company Activate Workday® Retro?
Overview Are you contemplating activating Workday’s® Retroactive Processing functionality (“Retro”) and don’t know if Retro is right for your company? Have you been struck by the passion of current customers’ responses when you have asked them about Retro? Did you find customers that told you …
Kognitiv Solution – Workday® to Fidelity® Demographic Integration
Many Workday® clients integrate their system with Fidelity® to manage Benefits, and one important part of the integration suite is the Fidelity® Demographic Integration, which is meant to send relevant data for eligible workers from Workday® to Fidelity®. However, the standard Template does not dynamically …
Bad data – it’s kinda like putting cheap oil in your brand new performance car…
Bad data, lack of validation procedures, lack of attention to detail… as a veteran of over 50 Workday projects, it’s a theme I’ve seen repeated over and over again. On every project, there is a high level of focus on design and execution of configurations, …
Year-end Go-Live and Workday® Support Done Right
System support should be simple. If a client has a system problem, they should contact their respective consultancy/support mechanism to get an answer. For such a basic interaction and engagement model, why are consulting companies asking clients to jump through hoops, commit to dollars spent, …
Redundant Role Assignments – Who Needs ‘Em??
Something that has always chapped my ass, and has made the maintenance of roles in Workday harder than it needs to be, are redundant role assignments. This can be especially challenging for large clients who need extremely granular supervisory role assignments. The concept here is …
What is Great Customer Service in the Consulting World?
Over the past few months, we have had several people ask – ‘How do you do it?’ – with regard to Kognitiv, Workday, and our ability to acquire business. To me, a lot of it starts and ends with great customer service. I am going …
If a picture is worth a thousand words, why aren’t we using them?
Being a tenured member of the ERP community, I’ve done a lot of reporting in my day. A lot. Starting out as a PeopleSoft developer, the tools available to report on enterprise data were plentiful. The options for making that data visually impactful, however, were …
